Frequently Asked Questions
1. What types of diamond jewelry do you offer?
We offer a wide range of diamond jewelry including rings, necklaces, bracelets, and earrings. Each piece is meticulously crafted to showcase the beauty of the diamonds.
2. Are your diamonds ethically sourced?
Yes, we are committed to ethical sourcing. All our diamonds are sourced from suppliers who adhere to the Kimberley Process, ensuring they are conflict-free.
3. Can I customize my diamond jewelry?
Yes, we offer customization options for many of our pieces. You can choose the type of metal, diamond size, and diamond quality to create a piece that’s uniquely yours.
4. How do I care for my diamond jewelry?
Diamond jewelry should be cleaned regularly with a soft, lint-free cloth. Avoid exposure to harsh chemicals or abrasive materials. We recommend having your diamond jewelry professionally cleaned and inspected at least once a year.
5. What is your return policy?
We offer a 14-day return policy. If you’re not completely satisfied with your purchase, you can return it within 14 days for a full refund. Please note that custom-made pieces are not eligible for returns.
6. Do you offer free shipping?
Yes, we offer free standard shipping on all orders. No minimum purchase is required.
7. How can I track my order?
Once your order has been shipped, we will send you an email with tracking information. You can use this information to track the progress of your delivery.
8. How can I contact customer service?
Our customer service team is here to help. You can reach us via email or phone. Our operating hours are Monday to Friday, 9 AM to 5 PM.
Please note that this FAQ page is subject to change without notice.
As a general rule, it's been said that your spending plan should be equivalent to around two to three months of your salary. We think there shouldn't be any restrictions or limits on the budget you establish as each individual has his own spending habits and criteria. It's crucial that you set a budget that you are comfortable with without burdening yourself too much.
You know your partner best. We suggest that based on personality and lifestyle you should choose what would be the best fit. You can choose anything which is classic and timeless or something that is modern and contemporary with a minimalist look. We have some vintage designs as well which always look regal and elegant..
Sure, we have a custom design service that lets you design your own ring which would reflect the real you. We would be happy to take you through the process of designing and creating a special ring.
We have separately cataloged the engagement and wedding rings for this specific reason. We suggest for proposing you should ideally consider and choose a ring from our engagement rings category. For your marriage, you may want to choose from our wedding ring collection.
Transactions are handled with bank-grade security.
Our secure checkout is quick and easy to use.